Winner Family Business Award – Service Excellence 2018

It’s our privilege to let you know that we have been recognised as the winners of the prestigious Family Business Awards for Service Excellence 2018!!! The award was one of the most competitive and oversubscribed awards of the event. So we could not be prouder with the outcome. 

To win the service excellence category we were interviewed amongst other finalists by a judging panel. We spoke about our carers dedication and how they go above and beyond. We emphasised how important our home care services we provide is to our clients. How we can be the first person our clients see in the morning and the last person at night… and sadly sometimes the only person… And how proud we are as a family of carers to deliver this service.

We spoke about our families journey to deliver home care. How hard Gill and Robin Isterling had to work to set up a home care company back in 1996. The highs and lows of our family story are unique to us and all add up to why we are so passionate to deliver service excellence.

It’s so important that the home care industry gets this type of recognition, as we all know how challenging the landscape is. It’s clear to me and I’m sure to you that good homecare is the answer to a lot of pressures on our society.

We are dedicating this award to our Carer’s. Hold your heads high and be proud as Premier Community are the 2018 winners of the Service Excellence award!! Awesome achievement! 

Read More About the Awards

(Link to the results from the evening

The Midlands Family Business Awards showcase the achievements of family businesses and their leaders, giving the region’s best run and most innovative family businesses the chance to shine. For further information about the Awards please visit