Registered Manager Lynsey


Find out more about our ‘Registered Manager Lynsey’ – is part of a series of editorials meeting our management team at Premier Community. This week its the turn of Registered Manager Lynsey Hind who works in the Mansfield, Ashfield and Carlton Areas.

Right to Left: Care Director – Tracey Pool, Registered Managers – Becky Hale, Ange Cowan, Tracy Marsden and Lynsey Hind.

How long have you worked for Premier Care?

I started working for Premier Care in June 2016

Tell us a bit about your previous work experience, what have you done previously? Have you worked in other industries? How has this carried over to your work in care as a Registered Manager? Or have you always worked in care?  

I took a leap of faith when I joined Premier Care. I had previously had a long, successful career in Customer Account Management and Sales.  It had always been a dream of mine to work within a care setting. I had always chased the appealing salary that came with Sales. It was not until 2016, when one day I sat down and did some true soul searching that I had my calling. I had it all planned in my head that I would start as a carer so I could gain the experience and then I would progress into the management side. Having spent my whole career working in Client relations. I knew I had the people skills to make an excellent carer and felt passionate about ensuring that the client has a positive experience. 

In late 2016 I joined the On-call team and combined this with my carer role. I used this to really learn about the business and this gave me great insight into the care sector. It was this knowledge and experience that then led to a promotion to Care Manager in 2017.  I then went through several restructures. Working closely with other senior managers supporting with Safeguarding issues and supporting the On-call team. In 2019 I was Registered with the CQC as a Registered Manager for the Mansfield Branch. I am now solely responsible for the safe and smooth running of the Nottinghamshire branch.

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What qualifications do you have for Registered Manager Lynsey (Level 3, 4 in Adult Health and Social Care etc.) and when did you achieve these? What qualifications are you working towards?

I did a Level 2 in Health and Social Care as a Carer and this year I completed my Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples Services

What do you enjoy the most about working in care? What do you enjoy the most about working for Premier Care?

Working in Care is the most rewarding job ever. It is an amazing feeling to know I have made a difference to peoples lives and that my clients are happy with the service we are providing. Ensuring that we are enabling a person to live as independently as possible within their own home feels great too! 

The things I love most about working for Premier Care is the people. We all share the same family values and all work very hard. I like how Premier Care are really invested in their staff and the development opportunities are endless.

What’s different about Premier Care?

We care!!… and are like one big happy family that all work towards the same goals.  The carers we have are outstanding and really brave especially working in this current pandemic.

And tell us a bit about yourself!

So I am 40 years old and married to Eddie. I have a son and daughter who are Twins and are now 18 and a 13 year old stepdaughter.

  In my spare time I love spending time with my family, shopping (which my husband hates haha), reading and travel.  Anyone who knows me knows I love my holidays. I love going abroad and have been to many places in the world. I still have an extensive bucket list which I aim to tick off at least 3 places every year .

  My favourite holidays are the type where I can lay on a beach by the sea and feel the sun beating down on me. This is my happy place and when I am at my most content.  I am not really into sightseeing as I find this really tiring and not relaxing at all.  I tried a cruise a couple of years ago and went to see Pompei in Italy which was amazing and something I always wanted to see, but I really missed the beach so don’t think cruising is for me.  

My most favourite beaches I have ever visited were when we visited Perth in Australia – powder white sand and crystal clear sea – my idea of heaven.  This Pandemic has really had an impact on our travel plans. We aimed on visiting Perth again to see my husband’s sister who lives there, but it wasn’t meant to be in 2020 . We aim to make sure 2021 is a better year for our bucket list.

If you are interesting in starting a career in Social Care, why not get in touch with the following link