Home Care Visits

We have been providing home care visits for over 20 years

Our professional Home Care visits allows you to be independent and live your life how you wish. We create custom plans for our service users
, adjusted according to our free assessment.

Schedule in-home care exactly when you need it

If living independently at home is something you want to try and achieve, Premier Community’s award winning services are at hand to help, 24 hours a day.


  • We are here to help when you need us
  • Flexible and fast scheduling
  • Regular quality assurance
  • Thorough care management and family support
  • 5% off all mobility products in our store
  • Digital Care Planning – change your plan before your next visit
  • A dedicated Community Registered Manager in your local area
  • A service user login so that you or your family can see what’s happened at every visit
  • A support number that’s live from 6:00am-11:00pm every day of the year
  • Regular charity events such as coffee mornings and walks
  • Committed Care Workers that go above and beyond

The sort of Home Care we offer put’s you in control of your services, and with our experience, expertise and variety of options available, we can plan the support and care exactly the way you would like it.  Furthermore, adjusting your requirements going forward couldn’t be simpler; using our Digital Care Planning technology and our ‘Live Team’, you can make instant adjustments using your computer, or if you prefer the telephone. This way you can be confident of a responsive and evolving service meeting the outcomes you want, from the personal care you receive. 

Everyone is different and has different needs and priorities.  Therefore, in our first meeting we begin the process of listening carefully to you, and if you would like your family as well, to discover what sort of support meets your needs. We will also carry out a care assessment and risk assessment as necessary. When we have all the information we need we then tailor make your unique care plan.

Need Home Care?

Your local team of Community Care Managers are on call to answer your questions and work with you to design a customised plan of care that is right for you.

Home care may involve simple or complex interventions, it requires a degree of professionalism and expertise to achieve high standards and quality. We are confident that our recruitment, vetting and training enable us to offer a Care Team, ready and able to deliver not only first class care, but will do so with thoughtfulness and kindness. 

Personal Care

  • Personal care
  • Assisting with walking and transferring from bed to wheelchair
  • Bathing, dressing and grooming assistance
  • Medication reminders
  • Status reporting to family
  • Toileting and incontinence care

Lifestyle Support

  • Light housekeeping
  • Meal preparation and nutrition
  • Laundry and change of bed linens
  • Grocery shopping and errands
  • Assistance with light exercise and outdoor activity


Our Digital Care Planning

All the information for your support is stored digitally, in our Digital Care Plan, which is accessible to you, the ‘Live Team’, and with your permission, your family. This way details of the care plan, including arrival and leaving times, tasks completed, and the outcomes we have monitored, can be seen and observed by everyone. It’s easy for you or your family to communicate any concerns or changes instantly, on your computer or by telephone, ensuring that by our next call your changes can be made. This way you remain in control and at the heart of all we do. Whether you live far away or close by, loved ones can have peace of mind that you are receiving the support you expected. .

Premier Community Knowledge Base

Click here to browse through our self support guides

Need some support with an issue?

Click here to raise a tracked ticket

Products and Services for
Your Independence

Call us on 01623 810 100 or