Bolsover Home Care

The areas covered in our Bolsover Branch are Bolsover, Creswell, Clowne, Glapwell, Shirebrook and surrounding villages and towns.

We’ve provided home care in Bolsover for over 20+ years. In 2019, we made the decision to open our own dedicated home care branch due to sizeable growth and distinguished reputation within the local communities.

Situated in our head office, we have a dedicated management team for our Bolsover home care.

We know as you age, it can be difficult to carry on doing everything you want to do. It can become increasingly difficult to see an elderly loved one struggle doing something they previously enjoyed doing. Or perhaps you don’t have the time to pop and see an older relative as much anymore, and you’re worrying about them spending time alone. It can be difficult to know when it’s time to take the first steps towards home care.

We understand how a simple daily task can become an increasingly difficult challenge. We’re here to help. All our care team are qualified to help with any task you need help with. Our bespoke service ranges from medication managing to helping with personal care.

To view one of our online brochures, click the following link – Premier Community Brochure

Request a call back

If you’re interested in finding out more information, fill out our contact form and one of our friendly team will call back at a time that’s convenient for you.

We can discuss your needs, what services you might need and how we can help you. We tailor all our care packages around you, alternatively give us a call on:

01623 810100

2018

Service Excellence:
Winners

2017

Small Family Business of the Year

2018

Skills for Care:
Highly Commended

Our Services

How we can help

Hourly Home Care – This allows our carers to give a higher quality of care with more time with the client.

Hospital to Home Care – One of the leading causes of hospital readmission or slow post-hospitalisation recovery is the lack of proper support following a hospital discharge

Respite Home Care – This is temporary care to provide family caregivers relief from the full-time care they have been providing for a loved one.

Personal Care Services – From a recent survey, 100% of our clients said they were treated with dignity and respect

Companionship Care – The number of over-50s experiencing loneliness is set to reach 2 million by 2025. This compares to around 1.4 million in 2016 – a 49% increase in 10 years (Age UK 2018, All The Lonely People)

Digital Care Planning

In 2019, we’ve introduced Digital Care Planning for all our Employees, Service Users and their families. This enables us to update a care plan with a click of a button. All a Service User or their family have to do is contact us to change something in their plan and we can update it for their care worker to see within seconds.

This also helps us ensure that all the Service Users tasks in a visit is completed as their allocated care worker will tick these off whilst at the visit. This is included for medication as there is a section on there for E-Mar Charts.

Once a visit is completed, our care worker can provide feedback. The tasks, E-Mar Chart and the feedback of that visit can be accessed by the Service User and their family through our client log in at the top of this page, this will be accessible no matter where the family are.

This means you can check that your loved one is safe and sound at home overnight, while you might be down the road, in another city or even in another country. We want to make sure all of our Service Users and their family have peace of mind while we are providing their care.

Our system follows all GDPR legislation and ensures Premier Community are stepping in the right way to become paper free.

HomeHelp

We’ve been proving HomeHelp services in your Bolsover community for over 20 years. Over time, easy tasks can become challenging. We’re here to help! We understand that a clean and tidy home can be a considerable part of living well.

We can help with;

General Cleaning tasks
Social Visits (Cinema, Hairdressers or even Bingo)
Shopping Trips
Appointments

If you’re considering having our HomeHelp support, you can arrange a free no obligation consultation by filling in the contact form further up this page or ringing 01623 810100.

Mobility Store

We’ve teamed up with various local businesses to offer our customers exclusive discounts in their local area, check out the businesses below and see what savings you could make local to you.

Dudley’s Natural Doggy Treats

Get a £5 discount with the code ‘premiercare‘

Our Mobility Shop

5% off for every Premier Community Service User

Mobility Shop

3522

Care visits per week

1759

Care hours per week

Carers

Meet The Bolsover Team

Rebecca Hale

Community Registered Manager – Bolsover Home Care Branch
I’d like to take this opportunity to introduce myself to you as your new Community Registered Manager, Rebecca Hale. A Community Registered Manager is someone who has been thoroughly assessed by the Care Quality Commission as having the skills and knowledge to successfully manage your care and support needs.

I look after our Bolsover Home Care Branch and it’s my responsibility to ensure you receive high quality, person centred care and support. I also line manage our Carer teams and ensure they have the relevant skills and knowledge to support you safely, and with dignity and respect.

I have worked with Premier Community for 8 years. I started here as a Carer myself, and I’ve worked in various positions throughout the company up to management level. This has allowed me to develop a variety of skills and knowledge within the sector and specifically for Premier Community.