How Live in Care Works
Our live-in care services offer a flexible alternative to residential care that allows you or your loved one to stay in familiar surroundings, maintain independence, and receive tailored care that meets individual needs.
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Let's start with a conversation
Initial Enquiry & Assessment
Your journey begins with a friendly, no-obligation conversation. We’ll take the time to understand your needs, preferences, and circumstances.
You can contact us by phone, email, or online form.
Our onboarding team will arrange a home visit to carry out a free, no-obligation care assessment.
We’ll talk through daily routines, medical needs, lifestyle choices, and what’s most important to you or your loved one.
Finding the Right Match
Matching With a Carer
We believe in compatibility as well as capability.
Based on your care needs, personality, and preferences, we’ll carefully match you with a trained live-in carer.
You’ll be introduced to the carer before care begins to ensure you’re comfortable.
All our carers are fully vetted, DBS-checked, and receive specialist training to deliver safe, compassionate support.
Planning Care That Feels Like Home
Care Planning & Set-up
Once you’re happy with your chosen carer, we prepare everything to ensure a smooth start.
A tailored care plan is created in collaboration with you and your family, outlining daily routines, care goals, and preferences.
We’ll advise on any equipment, home setup, or practical arrangements needed to support the carer’s stay.
Your carer moves in and begins providing care, companionship, and support from day one.
Ongoing Support for the Whole Family
Ongoing Review and Support
Our support doesn’t stop once care begins – we’re with you every step of the way.
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Regular check-ins and reviews ensure your care remains responsive and relevant.
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A dedicated care manager is always on hand for guidance or to make any adjustments.
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If your needs change, we adapt the care plan accordingly – from short-term recovery to long-term, evolving care.
Digital Care Planning App – register for real-time updates about yours or your loved one’s live-in care.
Request a call back
If you’re interested in finding out more information, then give us a call on 01623 810 100 or complete our contact form, and a member of our friendly team will call you back at a time that’s convenient for you.
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