Guide

VAT Relief on Mobility Aids: A Quick Guide

VAT relief on mobility aids

For anyone with a long-term health condition or disability, VAT relief on mobility aids is a valuable support that can make independent living more affordable.

What is VAT Relief?

VAT relief allows people with disabilities or long-term health conditions to buy certain mobility aids without paying VAT. Normally set at 20% here in the UK, VAT can be a significant extra cost, so the relief is designed to make these essential products more affordable.

Who is Eligible?

To qualify for VAT relief on mobility aids, you must be:

Chronically Ill or Disabled: This includes any physical or mental impairment that affects one’s ability to carry out everyday activities.
Living with a Long-Term Condition: Examples include conditions like arthritis, multiple sclerosis, physical disability, or mobility issues due to age or illness.

Note: Temporary disabilities (e.g., a broken leg) do not qualify for VAT relief.

Which Products Qualify for VAT Relief?

Not all products are eligible, so it’s essential to know which items you can purchase VAT-free. Generally, VAT relief applies to products designed specifically for people with disabilities, such as:

How to Claim VAT Relief on Mobility Aids

Claiming VAT relief is simple! Here’s how to do it:

1. Shopping in-store? Ask our Community Branch Managers: If you’re shopping in one of our mobility stores, chat with one of our friendly Community Branch Managers or Mobility Assistants before making your purchase about your eligibility for VAT relief. We have a simple online form that we can help you complete in-store.
2. Shopping online? Complete a Declaration Form: Most stores provide a simple form where you’ll declare that you’re eligible. You usually need to include your name, address, and a brief description of your condition.
3. Pay the Reduced Price: Once the form is submitted, you won’t pay the VAT on the eligible item.

Additional Points to Keep in Mind

Only for Personal Use: VAT relief applies only to items for personal use, so it’s not available if you’re purchasing for a business.
No Doctor’s Certificate Needed: You don’t need a doctor’s note to claim VAT relief, but you do need to confirm your eligibility honestly.

If you’re still unsure, give our mobility team a call on 0800 368 9923 

Examples of VAT-Relieved Items and Typical Uses

  • Mobility Scooters: Assists with independent travel indoors and outdoors
  • Adjustable Beds: Provides support and accessibility for those with limited mobility
  • Ramps:  Eases wheelchair access to homes and buildings
  • Grab Rails: Helps with stability and movement around the home
  • Bathroom Aids: Includes items like shower chairs or bath lifts

What if VAT is Charged by Mistake?

If you believe you’ve been charged VAT on an eligible product in error, then please don’t hesitate to give us a call to see if we are able to refund the VAT from our side or help you reclaim it directly from the Government.

For anyone with a long-term health condition or disability, VAT relief is a valuable support that can make essential mobility aids more affordable. Always consult with your retailer if you have any questions about the eligibility process or products.

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