Able2 Neptune Rollator
£199.99 With VAT Relief£239.99 inc. VAT if you're not eligible
A lightweight folding rollator with a bag, cup holder and crutch holder included.
Is this right for me?
- Handy extras: shoulder-strap bag, cup holder and crutch holder.
- Adjustable fit: handle height 87–105 cm; weighs 7.1 kg and folds to store.
- Who it suits: users up to 120 kg (about 18.9 stone).
Specification
Dimensions: L: 65cm; W: 60cm; Handle Height: 87-105cm; Seat Height: 60cm; Seat Width: 43cm
Max User Weight: 120kg
Product weight: 7.1kg
Shipping
Please note that we require a completed VAT relief form before we can dispatch your products.
We are committed to shipping your products as soon as possible. You should expect to receive your order within 2 to 4 working days, or 3 to 5 working days for orders under £50. Delivery is free on orders over £50, and £5.95 on orders under £50.
We will keep you informed about the status of your shipment so you know when to expect your products. Orders can be placed at any time of the day, and please note that we only deliver to mainland UK.
Returns
We at Premier Community aim to provide complete satisfaction to our customers with their purchases. Therefore, we have designed a hassle-free returns policy in case you are not satisfied with your purchase.
Our returns policy allows you to return any product within 30 days of purchase for a full refund or exchange. To be eligible for a return, the product must be in its original packaging and in the same condition as when it was received.
To initiate a return, please contact our customer service team via email or phone. We will provide you with a return authorisation number and instructions on how to return the product.
Please note that the customer is responsible for the cost of return shipping unless the product is defective or damaged upon arrival. In the case of a defective or damaged product, we will provide a prepaid shipping label for the return.
Once we receive the returned product, we will inspect it to ensure it is in its original condition. If the product meets our return policy requirements, we will issue a refund or exchange within 5-7 business days.
We take pride in our products and want our customers to be completely satisfied with their purchases. If you have any questions or concerns about our returns policy, please do not hesitate to contact us.
Customer testimonials
Don't just take our word for it
Absolutely brilliant experience at the shop on Abbey Lane Sheffield. The lady was very informative and very patient with me. Explained everything more than once very happy with my experience love the scooter.
Sandra Thackeray
The lovely lady in the store on Abbey Lane provided excellent, pleasant and efficient service. Ordered the item we needed as it wasn't in stock and then called once it had been received in store. Can't fault the service.
BJ Hodgkinson
Maureen in the Sheffield branch has been fantastic helping us choose slippers for my elderly mum in law who has very swollen legs and feet. She has been patient and kind while we have tried a range of styles going back and forth as my mum in law can’t get to the shop and is very particular! We finally found the right pair in a Cinderella moment and mum in law loves them as they are warm and cosy and super comfy for her. Excellent service thank you.
Debs
As other reviewers have commented, Maureen was helpful, friendly, patient and professional, giving us all the information we could wish for.
David H
I needed a mobility scooter urgently for a friend. I telephoned the Ilkeston store and spoke to Lynne, who could not have been more helpful. She told me what models they had in stock, explained all the specifications of the different scooters, and then she took my payment over the telephone, arranged for delivery to my friends address, and sent us a free scooter bag. Nothing could have been done to improve the customer service I received, it was absolutely brilliant.
Laraine Hart
Lynne the lady that dealt with my enquiry was polite, helpful and knowledgeable.
Ange
We are very pleased with our purchase, and the help and kindness. We got from the assistant Lynne in the store. She was very helpful and kind. It was very nice to be treated so well when dealing with our purchase.
Val Pierrepont
Excellent shop, Lynne was really helpful and helped me find the best scooter for my mum. Didn’t try and upsell me at all and instead showed me exactly what I needed.
Calum Chuda
Lynne in the shop is fantastic. Always ready to help. Very friendly and welcoming.
Lisa
- Personal Service. People to speak to - A good product delivered free and quickly.
Helen Lewis
Kate in the mobility shop at Kings Mill Hospital is so lovely. She remembered us from when we bought the scooter over a year ago. Nothing is too much trouble for that young lady, but we already knew that from the time of the original purchase and we were delighted to see that she was still there. I hope this compliment will be relayed to her. We also dropped lucky because a company mechanic was also in the shop at the time of our visit and his advice was also helpful and useful. And the job we need doing is happening tomorrow - how’s that for service!
Gordon Foster
Kate at the King's Mill branch is so helpful and friendly. Nothing is too much trouble for her. If she doesn't know the answer she finds out while you wait making it an exceptional experience. But would like to thank the whole team at premature Community for all their help.
Keith Barnes
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