Stairlifts FAQs
Find answers to common questions about stairlift safety, costs, battery backup, servicing, removal and more.
Common Stairlift Questions
What is a stairlift used for?
A stairlift helps people who find stairs difficult to manage move between floors in their home. It can provide greater independence, improve access around the home and make everyday life more comfortable.
How does a stairlift work?
A stairlift consists of a seat attached to a rail fitted along your staircase. You sit on the seat and use the controls to travel up or down the stairs. Most modern stairlifts use rechargeable batteries, with the exact features depending on the model.
How do I choose the right stairlift?
The right stairlift depends on your staircase, mobility needs, comfort preferences and budget. Straight stairlifts are designed for straight flights of stairs, while curved stairlifts are made to follow bends and corners. Our team can help you explore the options available.
Can a stairlift fit on any staircase?
Many staircases can accommodate a stairlift, including some narrow or more complicated layouts. However, every home is different, so the staircase needs to be assessed to establish which options are suitable.
Can stairlifts go around corners?
Yes, curved stairlifts are designed to follow staircases with bends, turns and intermediate landings. The rail is made to suit the layout of the staircase.
Are stairlifts suitable for narrow stairs?
A stairlift may be suitable for a narrower staircase, depending on its width, layout and available space at the top and bottom. An assessment can help establish whether a suitable solution is possible.
Are stairlifts safe to use?
Stairlifts are designed with safety in mind and may include features such as seat belts, safety sensors and swivel seats, depending on the model. Correct installation, regular maintenance and following the manufacturer’s instructions are important for safe use.
Are stairlifts easy to operate?
Most stairlifts use straightforward controls, allowing you to travel up or down the stairs while seated. The controls and features vary by model, and it’s important to choose an option that you can operate comfortably.
How much weight can a stairlift hold?
The maximum weight capacity varies between stairlift models. It’s important to check the specification of the model you’re considering so that it meets your individual requirements or call us and we can advise.
Will there still be room for other people to use the stairs?
Many stairlifts have folding seats, armrests and footrests to help keep the staircase clear when they’re not in use. The space remaining will depend on the staircase width and the stairlift model.
Do stairlifts use a lot of electricity?
Stairlifts generally use relatively little electricity, as they operate intermittently rather than continuously. Actual consumption depends on the model, frequency of use and charging system.
Does a stairlift need regular servicing?
Regular servicing can help keep your stairlift operating safely and reliably. We recommend following the manufacturer’s maintenance guidance and arranging professional servicing at the recommended intervals.
What should I do if my stairlift stops working?
Check the manufacturer’s instructions for any basic troubleshooting steps, such as checking the power supply and whether the stairlift is correctly positioned on its charging point. Never attempt repairs yourself. If the problem continues, contact us to send out a qualified stairlift engineer.
Can Premier Community repair or service my stairlift?
Premier Community provides stairlift servicing and repair support. Get in touch with our team to discuss your stairlift, the problem you’re experiencing and the support available for your model.
Can a stairlift be removed if I no longer need it?
In many cases, a stairlift can be removed by a suitably qualified engineer. The process and any remaining marks or repairs will depend on the installation and the condition of the staircase.
Speak to Premier Community
Thinking about a stairlift for yourself or a loved one? We’re here to help you understand your options and take the next step with confidence.