Premier Community Lifeline Service
Your Reliable Safety Net Across Derbyshire and Nottinghamshire
Let’s grab a few details
At Premier Community, we understand that peace of mind and safety are vital, especially when it comes to caring for yourself or your loved ones. That’s why we are proud to offer our Lifeline service, a cutting-edge digital solution designed to ensure that help is always just a button press away. Whether you live independently or need additional support alongside our home care services, our Lifeline is here to keep you connected to 24/7 emergency assistance.
Assistive Technology
Why Choose Premier Community Lifeline Service?
Digital, No Landline or WiFi Required
Our Lifeline service is truly modern and flexible. Unlike many traditional systems, it doesn’t rely on a landline or WiFi connection, so you can benefit from our service no matter your setup at home. This advanced technology guarantees uninterrupted service, making sure you’re always connected.
Full Installation and Daily Maintenance
We don’t just deliver equipment to your doorstep – we offer a full installation service, ensuring that your Lifeline device is set up correctly and functions seamlessly. Plus, our team carries out daily online maintenance checks to ensure your system is always running smoothly. You can rest easy knowing we’re proactively monitoring your Lifeline system for any technical issues.
Access Assure Add On
Add on preventative sensors
Ideal for families who may be worried about their loved one's safety at home, our Assistive Technology Care plans can help flag when further assistance may be needed.
Installing smart sensors in the home can build a picture of your loved one's daily routines, which can help us understand their needs so we can provide the right level of support.
Existing Service Users can also benefit from Assistive Technology, as it can be integrated into your Digital Care Plan, to help carers identify any concerns at your next call.
Who can benefit?
Standalone or Integrated with Home Care Services
We understand that every individual’s needs are unique. That’s why our Lifeline service is available as a standalone solution, or you can integrate it seamlessly with our full range of home care services. Whether you’re looking for comprehensive care or simply the added security of a Lifeline, Premier Community has the solution for you.
Who Can Benefit from Lifeline?
- Elderly individuals living independently who want peace of mind
- Those with health conditions that may require urgent assistance
- Families looking to protect loved ones while maintaining their independence
- Anyone who feels vulnerable and wants the security of instant access to emergency services
Who are your partners?
TSA Accredited Equipment and Monitoring Partners
We are committed to the highest standards of safety and quality. That’s why we use equipment from TSA-accredited suppliers, and we only work with a TSA-accredited monitoring company. Although we are in the process of obtaining our own installation and maintenance TSA regulatory accreditation, you can trust that your Lifeline service already meets industry-best standards for reliability and care.
Service Coverage Across Derbyshire and Nottinghamshire
Our Lifeline service is exclusively available across Derbyshire and Nottinghamshire, ensuring that we can provide local, personalised support. Whether you’re in Derby, Nottingham, or surrounding areas, we’re here to help.
Around the clock care
How does it work?
- Our Lifeline service provides a simple, effective way to get help in an emergency
- Press the Button: If you need emergency assistance, simply press the button on your Lifeline device. This can be worn as a pendant or wristband, allowing for easy access in any situation.
- Instant Connection to a Monitoring Center: Your call is immediately routed to our trusted, TSA-accredited monitoring partner, where highly trained staff are available 24/7 to respond to your emergency.
- Help Sent to You: Whether you need medical help, a family member contacted, or just someone to check in, help is dispatched according to your needs.
